Privacy Policy

PRIVACY POLICY

 

This Online Privacy Policy applies to your use of the Texas First Insurance (also “we”, “us”, or “our” in the policy) website and portal, regardless of whether you are using a desktop computer, laptop, smartphone, or other electronic devices. Texas First Insurance respects the privacy rights of individuals who visit, use, and interact with our website and/or portal. Information may be collected from users during their visits from this website in order to allow us to provide better service.

What Information Do We Collect Online?

The information we collect depends on what actions you take on our website. This information can include:

• Basic Contact Information – Information you provide when you submit a message via our online forms or via email. This may include personally identifiable information (PII), such as your name, phone number, and email address. Information we receive via these channels may be provided by Texas First Insurance to other entities, such as insurance carriers, vendors, agents/agencies, brokers/brokerage firms, and any others providing services (collectively “Service Providers”) in order to conduct business. Such information may be retained and used by both Texas First Insurance and our Service Providers.
• Online Application Information. When you apply online for a policy or other services, we collect basic contact information as described above, and we may also require information to verify your identity, such as your social security number, driver’s license number, and place of employment. Information about users may be provided by Texas First Insurance to Services Providers, and such information may be retained and used by both Texas First Insurance and our Service Providers.
• Non-Personally Identifiable Information. When you access and use our website, we automatically record information concerning the device you are using and your activity on the website. This may include your device’s Internet Protocol (“IP”) address, your browser type, the types of information you search for and view on our website, locale preferences, location, identification numbers associated with your device, and your mobile carrier. If you arrived at our website by clicking on an advertisement or search result on another website, we also take note of the web page you visited before you came to our website.
• Cookies. A “cookie” is a small data file that is transferred to your device. We use cookies to collect information in order to study, enhance and improve the use and capabilities of the website. We also use cookies to enable certain features of our website to preserve your preferences and customize your experience when you visit and return to our website. In addition, we and third parties acting on our behalf also use cookies to perform certain online advertising and analytics functions.
  

How Do We Use This Information

We use your information for our everyday business purposes: to verify your identity, provide you with quality customer service, evaluate your request for products and services, and improve our service offerings through market research. We may also be obligated by law to retain or provide certain communications and other information concerning you. In addition, we may retain and use communications, transaction details, and identifying information (such as IP addresses) in order to maintain audit trails for security and anti-fraud purposes.

Texas First Insurance does share information concerning you with unaffiliated third parties for their marketing purposes. However, we may use some of the information that we collect concerning you in order to execute our own marketing programs, either directly or through a third-party service, concerning Texas First Insurance products and services that may be of interest to you and to evaluate the effectiveness of these programs.

If you do not wish for your information to be used in this manner, please do not provide it.

Online Tracking and Advertising

We use services offered by third parties (ex. Google, Facebook) to advertise on third-party websites based on search terms you used and your visits to our website. We also receive relevant history and information about your response to these advertisements from us collected by those third parties. These third parties may use cookies, pixels, or similar technology to provide these services to us and to serve ads to you. We do not track your activity over time and across different websites or online services. The third parties that collect data through our website and marketing emails may combine the data with other information they collect about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same third parties. However, we do not permit third parties to collect information from our website for the use of other websites or for their own purposes, except on a limited basis in connection with our own analytics and advertising, as described above.

Links

We may provide web links to third-party websites unaffiliated with Texas First Insurance as a service to you via our website or social media profiles, including Facebook, LinkedIn, Twitter, and Instagram. If you follow these links, you should review their privacy and security policies, as they may differ from those on our website. We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of their information.

Security

Texas First Insurance uses a combination of industry typical security measures to protect personal information it collects. Such measures will change from time to time. We make no representations or warranties of any kind, express or implied, that such measures will protect all personal information collected, however we will make reasonable efforts to protect such information from unauthorized access.

Privacy of Children

Our website is not intended for use by children under the age of 13. Texas First Insurance does not collect online information from children, distribute PII regarding children to third parties without parental consent, give children the ability to publicly post or otherwise distribute PII without parental consent, or encourage children to divulge more information than necessary by the prospect of a prize. If a child submits information via the website without parental consent, their submitted information will only be used to respond directly to the question and not for any other purposes.

Privacy Statement Changes

We reserve the right to modify this Privacy Policy at any time without notice, so please review it frequently. If we make changes, we will post these changes on this website and the changes will be deemed effective immediately upon the date of such posting. The most current version of the Privacy Policy will always appear on this website and the most recent version shall supersede any and all other versions of this Policy. Continued use of the Services following the posting of these changes or modifications will constitute acceptance of such changes or modifications.

Your Rights (Opt-Out)

You can opt out of receiving marketing programs by choosing the opt-out option within the marketing communication. You can disable cookies and flash objects via your online browser settings. (Note that some functionality of our website may be impaired if these are disabled.) You can delete or close your account by contacting Texas First Insurance.

You cannot opt out of the collection of non-personally identifiable information as described above, as this is collected in bulk for the purposes of market research, fraud protection, and to comply with legal requirements. Note that you can browse our website anonymously without providing any personally identifiable information (PII). PII is only collected and stored for the purposes described above when you submit it.

Contact Us

If you have any questions regarding this Privacy Statement, please contact us at:
Texas First Insurance
7900 Emmett F Lowry Expressway
Texas City, TX 77591
insure@texasfirst.insurance